Latest Business News & Tips

• To Do or Not to Do Employee Reviews
  Performance Reviews, Developmental Assessments, or whatever else you call it. That is the question. This is always an interesting topic, and there is so much debate about what makes a good performance review, how to get the most out of the conversation with the employee and what to do with the review when done. If managers and leaders were better at communicating their expectations and how they were being met, would this be such a debated issue? Think about it...when was the last time you

• And God Created The Franchise
  One of the questions I am asked most is, "What business should I go into? I know I want to do my own thing, but I don't know what." These folks have the passion to be a small business owner, but are not passionate about anything in particular. God understood that there would be people like this, which is why he created franchises. Purchasing and operating a franchise is entrepreneurial coloring inside of the lines. You get the rush of working without a net, without having to come up with all

• Keep Learning for Sales Success
  In one of our recent ticket sales coaching sessions, we had a new crop of people join us right after the start of the New Year. These people were new to the organization. Some had been with the company for three weeks, others three days. Because we were just coming back from a two-week holiday break, and because there were so many new people coming into the program, Lance wanted to get a feel for where these individuals were in their skill development. So, we conducted a "Wall of Fame"

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